Once you have uploaded your images on our website you will need to click on each individual image to crop them. There is a demo video available on each product page to guide you or you can read this guide.
We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair / replace it or refund you, subject to our Ts&Cs. You can find out more information on our Ts&Cs page.
Sorry, you cannot. Once an order is submitted online it is processed
immediately by our distribution team. To return your items and request a
refund, follow these return instructions once your package arrives.
We offer Nationwide shipping for as little as R30 through the DSV Locker Solution (Please note that this is not Door-to-door and you will need to locate your nearest DSV locker). Alternatively door-to-door shipping ranges from R50 to R160 depending on your location. Shipping cost will be calculated at checkout.
We have to custom make each product, as such orders usually ship 2-3 days after purchase, excluding weekends and holidays. We ship via a number of Couriers and the estimated time for shipping is 3 business days (Usual lead-time of 5-7 days).
If goods are defective within the first 6 months from the date of purchase, you may return the goods for a repair, replacement or a refund at the price paid for the goods at the point of purchase. Kindly indicate immediately when returning the product, which option (refund/replacement/repair) you would prefer.